We’re so excited to introduce our new Master Trainer, Nic Morris. ‘Master’ is a big title, but there’s no one more qualified for it than Nicole. As the Founder and Managing Director of Human Tribe, Nicole is a master in relationships and helping people and businesses achieve their goals.
Tell us a little bit about your background: where did you grow up, what did you want to be when you grew up?
I’m a Sydney girl through and through. I’m the youngest of four children and the only girl in my family. After reading “The Outsiders” when I was 12-years old and learning that the author, SE Hinton, was a girl and she was aged 15 when she wrote the book, I decided I wanted to be an author. That dream has never strayed; I’ll actually be publishing my first book next year.
How did you get to where you are now?
Great parents, a desire to achieve, hard work, some incredible mentors, a resilient nature and a healthy dose of luck.
What do you love about your job?
I love working with humans within a business, as we get the rare opportunity to help them realise their true potential. I also really love to get results; seeing other people achieve is probably what energises me more than anything about what we do and then knowing how human performance drives our client’s business performance brings it all home for me.
People are at the core of everything you do. Where did that passion for people come from and what difference have you seen when businesses place an emphasis on people over profits?
My passion for people started before my career had officially even began. Growing up I did an Entrepreneur apprenticeship-of-sorts in my Mum and Dad’s business as I spent many school holidays there during my childhood. By the time I was in my early teens, I loved watching my Dad interact with this staff. He had this quiet, unassuming, encouraging yet commanding way of getting the best out of his people. In addition to that apprenticeship, I had started ballet at the age of 3-years old and at 14, the owner of my Ballet Studio asked me to teach some of the younger girl’s classes. I gave up dancing at the end of that year due to an injury but the highlight of my dancing days were my 20-odd little protege’s and seeing them grow and blossom over those 12-months. At 15, I got a job at McDonald’s and within six months they asked me to be a Crew Trainer, which basically meant training my peers. So right through my last years of high school, I was spending my nights and weekends training the new crew members at my store. To be honest I’m not sure if I chose my passion or my passion chose me, but it feels like it’s never not been there.
In terms of what differences I’ve seen when businesses place an emphasis on people over profits, there’s been loads. I’ve seen increased employee engagement, decreased employee turnover, an increase in sales, improved profits and a greater focus on customer centricity. I don’t believe in taking any initiative that doesn’t have a proven ROI, so while focusing on people over profits might sound warm and fluffy, it’s still very much focused on the business benefits too, it’s all about the win/win.
You’re a big believer that a happy, healthy workforce delivers the best results for a business. What are the first steps to a business owner creating such a place?
The first place we always recommend starting is consultation. Ask your team for their feedback, listen openly, consult with them on what the solutions could look like, develop a plan, stick to it and then do it all again. Personally we love Gallup’s Q12 tool and we compliment this with some 1-to-1 interviews, consultation workshops and planning workshops. There’s a quote from Patrick Lencioni I often use “If you want people to buy in, they need to be able to weigh in”. So starting with consultation is all about giving your people a voice and the opportunity to weigh in.
You’ve been a loyal Business Chicks member for many years now. Why did you join up and what have you got out of your involvement?
When I started this business in 2013, I knew I needed to find a networking group but with 3 children under the age of 5 at the time, I wasn’t up for anything that was going to waste time. So I did my research and all signs pointed to Business Chicks, so I became a Premium Member. My first event was a networking night in Sydney, I had just taken a call and got the news that I had won a big gig for a national brand before heading upstairs. So I’m on a high as I walk in the door (knowing literally no-one) and who is the first person I meet…none other than Emma Isaacs. From that moment on, and every experience I’ve had with Business Chicks since, well… it’s been almost magical. From going to Necker Island, to meeting my idol Brene Brown and speaking at 9 to Thrive in Sydney and Melbourne, I never would have thought any of that possible when I first became a Premium Member. But more importantly than any of that, it’s the connections and friendships I’ve formed through this network; there’s no way to put a price on the beautiful humans that are in my life now thanks to Business Chicks, I’ve made lifelong friends over the course of the last 4-years and for that I am and will always be truly grateful.
You’re the new Master Trainer for Business Chicks’ PowerPlayers program. That’s quite a fancy title. Tell us a bit about what being the Master Trainer means …
As the Master Trainer I get the privilege of training all the new Pack members as well as supporting the Pack Facilitators who do such an amazing job of supporting all the Pack Members. As an added bonus I get to work closely with the team at Business Chicks. Business Chicks have done so much to support me and my business, I love the fact that in this Master Trainer role, I now too get to opportunity to represent Business Chicks and support the incredible women in this community.
Why does someone need training before they join a PowerPlayers pack?
There’s nothing quite like PowerPlayers. The structure and the Pack Facilitators help to creates a truly authentic, safe environment that’s like no other business meeting I’ve ever been a part of. The structure fosters behaviours to create a special and unique space that gets results. During the Pack training, we take new members through this structure while emulating the magic of a Pack experience. The training allows new members to be inducted into this unique environment smoothly and quickly.
What’s your experience with our PowerPlayers been like so far?
It’s really hard to describe the experience without actually experiencing it. The best I can do is to say it’s takes the power of connection, support and growth to a whole new level that I’ve certainly never experienced before.
You’ve owned a number of businesses yourself throughout your career, how do you think a program like PowerPlayers would have helped you to build those businesses and take them to the next level?
Prior to Human Tribe, I was in business with one of my brothers for 6-years. We owned and operated 3 Fitness centres across 3 sites, employing over a 150 people at one point. We had some huge highs and some huge lows over those years and as a lot of Business Owners will attest to, it’s a very lonely place a lot of the time. My brother is great, super smart and overall amazing to work with but being in business with your big brother has it’s challenges and not having many friends who were also Entrepreneurs at the time only reinforced my feelings of isolation. If PowerPlayers had been available to me back then, wow!
CONNECT WITH NIC MORRIS HERE.
The PowerPlayers program is a peer-to-peer facilitated program designed for busy entrepreneurs who want real results.
You work directly with your peers on your business, not in it, during a monthly session. Each session is expertly facilitated by an external consultant with decades of leadership experience and is designed for you to get perspective on your business challenges, and find perspective to propel you forward.
All members go through a strict application process to ensure they’re a fit to the PowerPlayers culture, and are then assigned a group. Our philosophy is that no one is more important than another, no one is more busy, and there are lessons to be learned from everybody, no matter their experience and business size. We place emphasis on the giving of your expertise as much as receiving it.