FAQs

FAQs

GENERAL FAQs

So, what exactly is Business Chicks? Do I have to be young, female and own a business?
Nope, you certainly do not. You can have any job (or no job!). Business Chicks is all about women (and men) lifting each other up, whatever your age, stage, profession or gender. Our youngest member is 17, our oldest is 81, and 5% of our members are male. To find out more about what we do, click here.
How can I partner with Business Chicks?
If you feel like we’d go together like cheese and wine, get in touch with our friendly partnerships team at partnerships@businesschicks.com.au.
How can Business Chicks promote my business?

  • Becoming a member is the best way for us to help you! Find out more here.
  • You can advertise in our magazine or online – get in touch with our partnerships team at partnerships@businesschicks.com.au.
  • You can write an article and submit it to us – we’ll always credit you for the piece and it’s an excellent way to promote yourself. We do receive hundreds of submissions a week (it’s a nice problem to have, we know!) and we will be in touch if we’re keen on publishing your work. And just as an FYI – we always prioritise the work of our Premium members. Pop us an email on submissions@businesschicks.com.au if you’d like to share your story.
  • You can take part in sampling opportunities at our events by providing product for our gift bags or prizes for events and competitions. Get in touch with our partnerships team at partnerships@businesschicks.com.au

How do I get Business Chicks to support my charity?
We’re proud to say we’ve raised more than $12 million for various charities. Our major charity partner is The Hunger Project, and we promote many different not-for-profits at our events. We’d love to hear about your charity, so send an email to info@businesschicks.com.au. Keep in mind that we’re flooded with charity requests and truly wish we could support every single one, but unfortunately it’s not always possible.
Do you have an office in every state?
We’re always travelling (you should see our Frequent Flyer points!), but our HQ is based in Sydney, although we have offices in Melbourne and Los Angeles too!

What is the frequency of your magazine, Latte?
You’ll get a hit of Latte four times a year if you’re a Premium member.

I love what Business Chicks does and would like to become a partner, what should I do?
We offer a diverse media platform and have a range of opportunities to support and partner with our members and like-minded brands. You can get in touch with our Partnerships team on partnerships@businesschicks.com.au to find out what is possible.

EVENT FAQs

I’m not a Premium member, can I still book for the event?
In most instances, you don’t have to be a Premium member to book an event ticket – though we do often throw exclusive Premium member-only events and workshops. Our Premium members receive a discount on their event tickets – as well as a suite of other goodies just for being a member – so it’d be a shame to miss out on the fun! Find out more about our membership options here.
I’m a Premium member, can I book on behalf of my friend who isn’t a member?
Indeed you can, but you’ll only receive a discount for any Premium members on the booking. Make sure you enter the email address associated to your membership to get your discount.

I’m a Premium member, can I book for another Premium member?
You sure can! Just make sure you add both yours and your friend’s email addresses to the booking so you both receive your Premium member discount.

I’m a Premium member, but I got charged the non-member price for an event, what should I do?
If you’re still in the booking process, double check that you have entered the email address allocated to your membership as this is how we know to apply your discount. If you’ve already purchased your ticket and realised you’ve been overcharged, we’re more than happy to refund the difference if your Premium membership is still valid. Just send an email to info@businesschicks.com.au with all the info and we’ll do our best to resolve it quickly for you.

I need to keep the tax(wo)man happy, where can I get a copy of my event purchase invoice?
We know the dread of the end of month reconciliation, so we’ve made it that little bit easier for you. When you purchased your event ticket, you received a confirmation email. Simply hit the “Download Invoice” button to download the invoice straight to your device. If you’ve filed your emails too well and can’t find your confirmation, you can find your invoice through your profile if you’re a Premium member or by emailing us on info@businesschicks.com.au. You’ll be balancing those books before you know it!

I need to update my attendee details, should I email you?
No need! Find your confirmation email in that perfectly organised inbox of yours and push that “Update Attendees” button. From here you’ll be able to update your attendees names and contact details, and add in any dietary requirements.

I can’t eat gluten/dairy/red meat/exotic fruits from the tropical north, how do I let you know?
Head to your event confirmation email and hit “Update Attendees” button. You’ll be able to let us know any dietary requirements for yourself and your guests there.
I’ve just found out my friend is coming to the same event as me and we’d love to sit together, can we do this on the day?
We can sit you together, but you’ll need to let us know a minimum of 5 working days before the event. Just email us on events@businesschicks.com.au with the guest names and we’ll put you together.

I don’t have a physical ticket, how will I get in?
We prefer to save trees and not have printed tickets for our events. Instead, pop on by our registration desk when you arrive at the event and grab your name badge. This will give you entry to the event and tell you your table number if you’re at a seated event.

I purchased a corporate table, can I add some branding so my guests know which table to look for?
You certainly can! We’ll have your logo printed and displayed on your table; all you have to do is send it on over to us. Find your confirmation email, hit “Update Attendees” and you’ll be able to add your logo. Just make sure you get it to us in a minimum of 5 working days before the event so we can make sure it’s there on the day.

I want to make sure I get a really good seat for the event, how can I make this happen?
Our seating is allocated on a ‘first in, first seated’ process. While we make sure there are no bad seats at our events, those who purchase their tickets first will be allocated seating closer to the stage as a reward for getting in early!

I’ve booked for a number of guests, will we be seated together?
Of course! If you booked all your tickets in the one transaction, you’ll automatically be seated together. If you booked across multiple transactions, just email events@businesschicks.com.au and we’ll do our best to make sure you’re all together.

Unfortunately I can no longer attend the event, what can I do?
We’re super sad you can’t make it! You can transfer your ticket or table purchase to another guest, just find your confirmation email and hit the “Update Attendees” button. Here you’ll be able to update all the relevant information for your replacement.
All event bookings are non-refundable and cannot be credited towards another event or product.

I’ve got a ticket for a “Premium member only” event but now can’t attend, can I give it to a non-member to go in my place?
As much as we would love for you to pass this on to a friend, these events are our way of saying a big thank you to our brilliant Premium members for their support and so anyone attending must be a Premium member.

Eeeek, the event is just days away and something’s gone array! How can I get in touch?
If you’ve got a problem with your booking within 48 hours of the event, it’s best to give us a call on 02 8235 0100.

I’m a social media fiend and want to get in on that #hashtag action at the event, how can I get among it?
We know you’re a social creature and we love it! Join in on the fun by following @businesschicks on Instagram, Facebook and Twitter and use #BusinessChicks to share your event experience. We LOVE seeing your social posts (so much that we sometimes even give a prize for them!)

I want to share my thoughts on the event with you, how can I do this?
We love finding out how your experience was, good or bad, so let us know by emailing us at events@businesschicks.com.au

I’ve got a great story that I’d love to share with the Business Chicks community, can I speak at one of your events?
We’ve had some amazing speakers take to the Business Chicks stage, including Jamie Oliver, Sophia Amoruso, Sir Richard Branson and Diane von Furstenburg, and we’re always looking for people with big lives and stories that are going to move our audiences. If you’re interested in sharing your story, please email your bio and profile to speakers@businesschicks.com.au and we’ll be in touch if we feel there’s a suitable fit.
I love your events and want to attend as many as I possibly can, where and when can I join in?
We’re a global community and hold over 90 events each year in cities across the world! In Australia, we’re in Sydney, Melbourne, Brisbane, Gold Coast, Canberra, Perth and Adelaide. Stateside, you can find us in New York and Los Angeles. Don’t live in any of these places? That’s okay, we also run live-stream events, and you can learn all about them here.

I’d love to help out at an event, what can I do?
We love your enthusiasm and we’d love to have you join us! You can find out more information about joining our Event Crew here.
I’ve been through this whole page and can’t find the answer I’m looking for, what should I do?
First of all, panic. Wait, don’t panic; we’ve got it covered! Just email us on info@businesschicks.com.au or call our Sydney office on 02 8235 0100 and let us know your question. Sometimes our inbox gets overwhelmed but we’ll do our best to get back to you within 24 hours.

MEMBERSHIP FAQs

What’s included in Premium membership?
You’ll make invaluable connections, get discounts to our events, freebies galore, a hit every three months of our business glossy, Latte, and exclusive Premium member-only experiences. Find out more.
I want to become a Premium member, how much is it to sign up?
Firstly, we can’t wait to have you in our community! We have two payment options – a yearly subscription paid in full at $199 or a month-by-month subscription at $19.95 per month. It’s super simple to sign up, you can find out more here.
I’m not a Premium member, can I still book for the event?
In most instances, you don’t have to be a Premium member to book an event ticket – though we do sometimes throw exclusive Premium member-only events and workshops. Our Premium members do receive a discount on their event tickets – as well as a suite of other goodies just for being a member – so it’d be a shame to miss out on the fun! Find out more about our membership options here.
I’m a Premium member, can I book on behalf of my friend who isn’t a member?
Indeed you can, but you’ll only receive a discount for any Premium members on the booking. Make sure you enter the email address associated to your membership to get your discount.

I’m a Premium member, can I book for another Premium member?
You sure can! Just make sure you both yours and your friends email addresses to the booking so you will both receive your Premium member discount.

I’m a Premium member but I got charged the non-member price for an event, what should I do?
If you’re still in the booking process, double check that you have entered the email address allocated to your membership as this is how we know to apply your discount. If you’ve already purchased your ticket and realised you’ve been overcharged, we’re more than happy to refund the difference if your Premium membership is still valid. Just send us an email here with all the info and we’ll do our best to resolve for you within 24 hours.

I need to keep the taxman happy, where can I get a copy of my membership tax invoice?
We’ve made it super simple to keep the books balanced! Just log into your Business Chicks profile, click the “My Account” icon on the top right side and you’ll be able download your invoice there by clicking on the “Purchases” tab.

I can’t remember my login details, what should I do?
It’s as easy as 1-2-3! Just click “Login” and follow the prompts to reset your password. You’ll then receive an email to create your new password.

I need to update my address. How do I do this?
If you’re a Premium member or subscriber then updating your details is super-easy. Log into your profile, click on “Update Profile” and you can update your postal address in the appropriate section. We wouldn’t want you to miss on all the goodies (and Latte) that we have to send you!

I noticed my membership is set to auto-renew, how can I change this?
We’d hate for you to leave us but we totally understand that circumstances change all the time. To cancel your membership, log in to your profile and click “My Purchases” in the top right corner. You’ll be able to cancel your membership from here by following the prompts. Please note, subscriptions are a 12-month obligation (just like a gym subscription but better!) and so your cancellation request will not be processed until one month before your membership is due to expire.

©2017 Business Chicks

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